SIBGuard Website Privacy Policy



Introduction


This Privacy Policy explains how RallCont s.r.o. collects, uses and protects information from users who access our website at https://www.sibguard.com or otherwise share information with us (collectively, “Users”).


Controller: RallCont s.r.o., Mlýnská 326/13, 602 00 Brno, Czech Republic, Company ID 05172331, VAT CZ05172331

Email: info@rallcont.com

Scope: This Policy applies to https://www.sibguard.com, its contact forms and related website features, including sign in or account features where available.




Grounds for processing


We process Personal Information (meaning any information that may allow identification with reasonable means) based on the following legal grounds:


  • Consent (for example, for non essential cookies used for analytics and, where enabled, marketing measurement technologies such as Google Analytics and LinkedIn)
  • Performance of a contract or steps prior to entering into a contract (for example, responding to your inquiry)
  • Legal obligation (for example, accounting and tax obligations where relevant)
  • Legitimate interests (for example, securing and improving the Site, preventing fraud and ensuring service quality)


Where we rely on consent, you can withdraw it at any time through the cookie banner or your browser settings.




What information we collect


We may collect the following categories of information:


1) Information you provide


  • name, email, company, phone number (if provided)
  • message content submitted via a contact form or email
  • if account features are available: account identifiers (such as email or username), authentication related information and security logs (for example sign in events)


2) Technical and usage information

When you use the Site, we may collect technical and usage data such as IP address, browser type, device type, operating system, language preference, access times, referring URLs and information about your activity on the Site (pages viewed, clicks and similar interactions). In the EU/EEA, some technical identifiers may be considered Personal Information in certain contexts.




How we receive information about you


We receive information:


  • when you voluntarily provide it via our contact forms or by email
  • when you use or access the Site, including through cookies and similar technologies, subject to your preferences and consent where required
  • from third party providers that help us measure and improve the Site and our communication, for example Google Analytics and LinkedIn technologies where enabled




How we use your information


We use information for the following purposes:


  • to respond to your inquiries and communicate with you
  • to operate, maintain and improve the Site, including analytics and performance measurement
  • to measure the effectiveness of our communication channels, including LinkedIn where relevant technologies are enabled
  • to protect the Site, prevent fraud, enforce our policies and troubleshoot issues
  • to comply with legal obligations


We do not sell your Personal Information.




Sharing of information


We may share Personal Information with trusted service providers who help us operate the Site and provide our services, for example for:


  • hosting and operating the Site and its infrastructure
  • storing and processing information on our behalf
  • website analytics and performance measurement (for example Google Analytics)
  • communication and customer support
  • security, fraud prevention and technical diagnostics
  • compliance with legal obligations


We may also disclose information if we believe in good faith that disclosure is necessary to comply with law, respond to lawful requests, protect our rights and safety, prevent wrongdoing or enforce our policies.




Transfers outside the EEA


Some service providers may process information outside the EEA. Where this happens, we use appropriate safeguards, such as Standard Contractual Clauses, or other lawful transfer mechanisms.




Retention


We retain Personal Information only for as long as necessary for the purposes described in this Policy.


  • Contact form submissions and related communication are typically retained for up to 24 months, unless a longer retention is required by law or to resolve disputes.
  • Technical logs are retained for a limited period necessary for security and troubleshooting.
  • If account features are available, account data is retained for the duration of the account and for a limited period thereafter as needed for security, compliance and dispute resolution.




Cookies and similar technologies


We use cookies and similar technologies to operate and secure the Site and, with your consent, to measure performance and support marketing measurement.


Types of cookies we use


  • Essential cookies: required for basic functionality and security
  • Analytics cookies: used to understand how visitors use the Site
  • Marketing measurement cookies (where enabled): used to measure the effectiveness of our communication and campaigns


You can manage your preferences at any time via the cookie banner or by changing your browser settings.


Google Analytics

If you consent via the cookie banner, we use Google Analytics to understand how visitors use the Site (for example pages visited and interactions) so we can improve content and performance. Google may set cookies and process certain device and usage data for this purpose.


LinkedIn technologies (where enabled)

If you consent via the cookie banner, we may use LinkedIn technologies (such as the LinkedIn Insight Tag) to measure the effectiveness of our LinkedIn communication and improve marketing measurement. LinkedIn may set cookies and process device and usage data for these purposes.




Your rights


Depending on your location and applicable law, you may have the right to:


  • access your Personal Information and receive confirmation of processing
  • request rectification or erasure
  • object to processing or request restriction
  • request portability (where applicable)
  • withdraw consent (where processing is based on consent)
  • lodge a complaint with a supervisory authority


To exercise your rights, contact us at info@rallcont.com.




Security


We implement appropriate technical and organisational measures designed to protect Personal Information. However, no method of transmission over the Internet is completely secure.




Minors


The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors. If a parent or guardian believes a child has provided us with Personal Information, please contact us at info@rallcont.com.




Updates to this Privacy Policy


We may update this Privacy Policy from time to time. The “Last Modified” date below indicates when the latest changes took effect. Continued use of the Site after changes become effective means you acknowledge the updated Policy.




How to contact us


If you have any questions about this Policy or how we process information, contact us at info@rallcont.com.


RallCont s.r.o.

Mlýnská 326/13

602 00 Brno

Czech Republic


Last Modified: 2026-01